Refund Policy

This Refund Policy applies to purchases made through Splytzz, operated by 215 Music Group LLC ("Splytzz", "we", "us", or "our"). We want you to be satisfied with your purchase. If you are not, you may request a refund in accordance with the terms below.

30-day money-back guarantee

We offer a 30-day money-back guarantee on all paid plans and one-off split sheet purchases. If you are not satisfied with your purchase for any reason, you may request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net and follow Paddle's refund request process, or contact our support team at support@splytzz.com and we will assist you.

Refund eligibility

Refunds are available for paid subscriptions and one-off split sheet purchases requested within 30 days of the original order date. Refunds are not available for free plans or for purchases made outside this 30-day window, except where required by applicable law.

Subscription cancellations

You may cancel your subscription at any time. Cancellations take effect at the end of your current billing period, and you will continue to have access until then. You can manage or cancel your subscription through your Paddle account or by contacting us.

Processing time

Approved refunds are typically processed within 5-10 business days. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.

Contact us

If you have any questions about this Refund Policy, contact us at:
215 Music Group LLC
Email: support@splytzz.com
Website: splytzz.com